Customer Service
- Shipping & Delivery
- We offer shipping through US MAIL Priority Mail and FedEx Ground - Home Delivery. Orders will be shipped same day or on the next business. If shipments are lost during shipment, Gun Storage Solutions will replace missing items. If shipment is declared as "delivered" by the designated shipper, Gun Storage Solutions is not responsible for missing property. If delivered property is missing, it is an issue between the buyer and shipping service selected.
- Privacy & Security
- Thank you for shopping with Gun Storage Solutions. We are committed to protecting your privacy and have established this privacy statement to keep you informed of our information practices involving the collection and use of your personal information. When you select to purchase a product from Storemoreguns.com, we collect your personal information to fulfill your purchase request, as well as register you an account for future purchases and record keeping. This information includes your full name, email address, billing and shipping addresses, and phone number. Your email address may also be used to register you to receive newsletters if you opt to receive such communications from Gun Storage Solutions. We also collect sensitive financial information, such as your credit card number, specifically for the purpose of completing your transaction. All collected information is for the purpose of completing your transaction, as well as registering your account, providing users with live support, and sending newsletters as appropriate.
We send newsletters to users who select to receive them. Should you at any point change your mind about receiving these communications, please select the unsubscribe link which is present in each email we send to remove yourself from the list. To access, update, or change your personal information, log into your Storemoreguns.com account and modify your preferences at your discretion.
Information Sharing
Gun Storage Solutions does not share the personal information of its users with any third parties for their promotional purposes. We reserve the right to disclose personal information to our service providers, the government, law enforcement agencies, or other third parties under certain circumstances where a formal request has been made (such as in responding to a court order, subpoena, or judicial proceeding) as Gun Storage Solutions, in our sole and absolute discretion, deems necessary and appropriate. Moreover, in the event of a sale, merger or transfer of some or all of Gun Storage Solutions' assets, your personal information would likely be a part of the transferred assets. We shall notify you by a notice on the home page of any change in the information practices governing your personal information as a result of the change in ownership, and your choices in how your information is used.This Site contains links to other websites. Gun Storage Solutions takes no responsibility for the privacy practices or the content of these other websites. We encourage you to read the privacy policies of each website you visit prior to disclosing your personal information.We use a third party payment processor and a third party shipping agent to ensure the payment, and delivery of your purchased products. These third parties have no authority to use your
personal information for any promotional purposes. - Returns & Replacements
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If you're not happy, we're not happy! At Gun Storage Solutions, we aim to please, so if you're not completely pleased with your order, we'll do whatever we can to make it better!
Read our simple Returns and Replacements Policy below, follow the steps for the type of transaction you want to make, and remember, you can always contact us with any additional order or product-related questions or issues!
- All returns packages must be received within 30 days of the date your order shipped from us.
- Please call or email to let us know when to expect the returned product. Customer must pay to ship the product back.
- After receiving the product we will issue the refund. Returns are processed within 5-7 business days of package receipt.
- Refunds can only be issued to your original payment method.
- Refund requests made to expired credit cards will be issued in the form of a store credit.
- Shipping is non-refundable, except in cases where we have made a shipping error.
- The following items are non-refundable:
- Returns received after 30 days of the original order shipment date
- Returns received in damaged condition
- Returns received after 30 days of the original order shipment date
- All returns packages must be received within 30 days of the date your order shipped from us.
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Follow these instructions in the instance of a shipping error (missing or wrong item);
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- Call or email to let us know a mistake has been made.
- We will send a replacement the next day. If you have received the wrong item, we will provide you with a return label.
- Use return label to send back unwanted item.
- Call or email to let us know a mistake has been made.
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