Gun Storage Solutions has always taken pride in its fast, reliable shipping. Shipping is like a free throw shot in basketball - it should be an easy point for the team. It's just one point, but it could make or break the lead in the game. Just like shipping a package, if something is missed, it can make the crowd go "BOO"! Both jobs take much practice and care to get many fans.
Here at Gun Storage Solutions, we have found a player that is a great shot at the line - Courtney Simpsen. Ever since she took over the shipping department in March of 2012, GSS has gotten great reviews on its quick shipping. As someone who has been in shipping before, I can safely say this is not an easy job. It's a big responsibility and I give Courtney big props for doing things well.
How does she do it? Courtney takes a moment away from the boxes to answer this question for me. Customers of GSS, here's how you know that your order is in good hands...
Every morning, Courtney pulls up new orders from the previous evening and begins the fulfillment process. She says she has a step-by-step routine and is very methodical so that she keeps everything organized. This routine keeps her moving efficiently so that the orders can be ready for US Mail and FedEx by the time they come for the pick-up, which is around midday. One great tool to make her life easier is a QuickBooks integration program called T-Hub. It transfers order information from our online store to Quickbooks at the click of a button. This saves Courtney from having to reenter information, speeding up the process and eliminating typos.
When I walk out onto the shipping and packaging floor from my desk I can see the difference Courtney has made with her organization skills. Different sized boxes are neatly stacked. Counters cleared of clutter. Inventory bins are full. Courtney stands amidst it all with a feeling of confidence. It's her little piece of GSS and she owns it.
I hope this gives you confidence in Gun Storage Solutions' shipping department as we head into the manic holiday season. When at the free throw line, Gun Storage Solutions strives for a "swish" with every shot.